User Guide

Everything you need to get the most heat out of your Heat Up gloves, mittens, vest, bermuda shorts or socks.

Before the first use

• Charge the batteries fully with the included charger: about 4 hours for most gloves, mittens and socks, about 6 hours for the Active gloves and the vest and bermuda power bank.
• Charge indoors, at room temperature, away from heat sources.

Connecting the batteries

• Open the battery pocket and plug the battery (or the power bank) into the connector inside.
• Tuck the battery and cable into the pocket and close it so they stay dry and don’t move.

Choosing the heat level

• Gloves, mittens, vests and bermudas have 3 heat levels (low, medium, high), chosen with a single button. Socks have 4 levels, set by remote control or with the button on the sock.
• In deep cold, start on high to warm up quickly, then drop to low to stretch the runtime.
• Runtime depends on the level and the outside temperature. Each product page lists the runtime for every level.

Cold-weather tips

• Keep spare batteries in an inside pocket: lithium batteries deliver less energy when they are cold.
• Turn the heat off when you go inside to save the batteries for later.

Washing

• Always remove the batteries before cleaning.
• Socks: delicate cycle or hand wash. Gloves and mittens: wipe with a damp cloth and mild soap.
• Air dry only. Never use the dryer, a radiator or a boot dryer.

Storing for the summer

• Store the batteries outside the garment, about half charged, in a cool and dry place.
• Top them up every few months and charge them fully before winter.

Safety

• Use only Heat Up batteries and chargers.
• If a battery looks swollen, damaged or gets unusually hot, stop using it and contact support@heatup.ca.
• When flying, carry the batteries in your carry-on.

More help: Support and FAQ · Guides · support@heatup.ca